Cookie Policy

Last Updated: February 2026

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone, etc.) when you visit a website. They allow websites to remember information about your visit and preferences.

Our Cookie Use

Lumivox uses only essential cookies that are required for the basic functionality of the Site. We do not use marketing cookies, analytics cookies, tracking cookies, or any other non-essential cookies without your explicit consent.

Essential Cookies

Essential cookies are necessary for the Site to function properly. These cookies are used for:

  • Cookie Consent Preferences: We store your choice to accept or reject cookies so we do not display the cookie banner repeatedly.
  • Session Management: These cookies maintain your session during your visit to the Site.

These cookies do not track your behavior across different websites and are not used for profiling or marketing purposes.

Non-Essential Cookies

We do not set marketing cookies, analytics cookies, or any other non-essential tracking technologies on your device unless you provide explicit consent. By default, only essential cookies are stored.

Third-Party Cookies

We do not allow third-party services to place cookies on your device for tracking, profiling, or marketing purposes. Any third-party content on our Site (such as embedded videos or external links) is subject to the cookie policies of those third parties, not ours.

Consent Mode v2

Lumivox implements Consent Mode v2, which respects your privacy choices from the outset. No cookies are set without your acceptance. You can manage your preferences through the cookie banner displayed on the Site.

Managing Your Cookies

Browser Settings

You can control cookies through your web browser settings. Most browsers allow you to:

  • Refuse to accept cookies
  • Alert you when a cookie is being set
  • Delete cookies from your device

Please note that disabling essential cookies may affect the functionality of the Site.

Cookie Banner

When you first visit the Site, a cookie banner is displayed. You can:

  • Accept: Accept the use of essential cookies only
  • Reject: Decline all non-essential cookies (only essential cookies may still be set for basic functionality)
  • Learn More: View this Cookie Policy

Data Retention

Essential cookies are stored for the duration of your session or for a limited period to remember your preferences. We do not retain cookie data longer than necessary for the stated purposes.

Privacy and Data Protection

Our use of cookies is compliant with:

  • UK GDPR (UK General Data Protection Regulation)
  • Data Protection Act 2018
  • ePrivacy Regulations

International Users

If you are accessing the Site from outside the United Kingdom, please be aware that your data may be transferred to and processed in the United Kingdom. By using the Site, you consent to the transfer of your data to the United Kingdom.

Changes to Cookie Policy

We may update this Cookie Policy from time to time. Changes will be effective immediately upon posting. Your continued use of the Site indicates your acceptance of updated policies.

Contact Us

If you have questions about our cookie practices or this Cookie Policy, please contact us:

  • Email: [email protected]
  • Phone: +44 1793 524 681
  • Address: 14 Maple Drive, Swindon, Wiltshire, SN3 4PU, United Kingdom

Summary

Lumivox respects your privacy. We only use essential cookies necessary for the Site to function. We do not track your behavior, profile you, or use cookies for marketing purposes without your explicit consent. You remain in full control of your cookie preferences at all times.

This Cookie Policy explains our commitment to transparency and privacy in how we use cookies on the Lumivox Site.